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Every day, more than 40,000 Hartford HealthCare colleagues come to work with one thing in common: pride in what we do. We invite you to become part of Connecticuts most comprehensive healthcare network.
Hartford HealthCare Medical Group is one of the largest medical practices in New England with multiple locations throughout Connecticut and Rhode Island. We consist of a team of professionals ranging from Medical Assistants to Physician Assistants and everything in between. Our physician led medical group enjoys an excellent reputation with patients and the medical community, offering primary care, urgent care and more than 30 different specialties.
At Hartford HealthCare Medical Group we offer:
Working within the Hartford HealthCare Medical Group team and across the broader Hartford Healthcare organization, and reporting to the Director, Access Center Quality and Training, this individual will collaborate cross-functionally with the broader Access Workgroup teams, as well as groups and stakeholders from specialty practices across the organization to centralize and standardize all inquiries related to Access Center training. The Access Center Training Specialist will conduct focused educational/training needs assessment within specified targeted adult populations. Designs, develops, delivers, and evaluates a range of responsive educational curricula and training programs within the Access Center.
Minimum Requirements
Education
Associates or Bachelor's Degree in Business or Healthcare related field preferred; or equivalent years of experience as detailed above.
Experience
Minimum 5 years of experience in the contact center industry specific to training facilitation in an inbound/outbound call center environment. Knowledge of healthcare coding and professional billing, coding, and documentation practices in outpatient settings.
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