Job Description

Job Description

Job Description

Job Summary:

The World Equestrian Center – Ocala is seeking attentive and service-oriented Server Assistant to support the opening team of Polo Pony , our elevated American cuisine concept located within the prestigious Equestrian Manor. This role is ideal for hospitality professionals who take pride in maintaining a refined dining environment and thrive in fast-paced, high-volume settings.

As a Server Assistant at Polo Pony, you will play a key role in supporting the front-of-house team by ensuring tables are impeccably reset, service areas are pristine, and guests experience seamless transitions throughout their visit. Your efficiency, attention to detail, and commitment to excellence will reflect the World Equestrian Center’s core values of Quality, Class, and Distinction .

Primary Responsibilities:

• Support servers by clearing and resetting tables promptly and elegantly between guest seatings.
• Maintain cleanliness and organization of dining areas, side stations, and service corridors.
• Ensure tableware, glassware, and linens are polished and properly stocked.
• Assist with water service, bread delivery, and other guest touchpoints as needed.
• Monitor guest needs discreetly and responds promptly to requests.
• Uphold all safety, sanitation, and food handling standards.
• Assist with private dining and special event setups and breakdowns.
• Collaborate with hosts, servers, and runners to ensure smooth service flow.
• Maintain a professional appearance and demeanor in all guest-facing interactions.

This job description in no way states or implies that these are the only duties to be performed by the associate occupying this position. Associates will be required to perform any other job-related duties assigned by their supervisor. This document does not create an employment contract, implied or otherwise, other than an "at will" employment relationship.

Physical Requirements:

These physical demands represent the physical requirements necessary for an associate to successfully perform the essential functions of this position. Reasonable accommodation can be provided to enable individuals with disabilities to perform the essential functions described in this position.

• Ability to stand, walk, bend, and lift for extended periods in a fast-paced environment.
• Ability to lift and carry up to 30 lbs.
• Clear and effective communication in both verbal and written formats.
• Strong presence on the floor to uphold service standards and guest engagement.

Qualifications, Education, Experience, Skills and Abilities

• Prior experience in upscale or fine dining environments preferred.
• Strong work ethic and attention to detail.
• Ability to multitask and remain composed under pressure.
• Professional appearance and demeanor.
• Familiarity with table settings, service etiquette, and dining room operations.
• ServSafe Certification preferred.
• A genuine passion for hospitality and supporting team success.

The World Equestrian Center is managed by Columbus Hospitality Management ; a company committed to providing quality service and memorable guest experiences in a positive and welcoming work environment. We are focused on supporting the needs of our team through our commitment to the family/work life balance and by providing development opportunities.

We are proud to be a Drug Free Workplace/EOE. All applicants will be required to submit to a background check prior to employment.

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