Job Description

We are seeking a proactive and experienced Licensed Customs Broker to lead the establishment of our new office in Charlotte, NC. This role is ideal for a dynamic professional with a startup mentality, ready to build operations from the ground up—including obtaining the necessary company licensing and setting up compliant processes.

Key Responsibilities

Office Establishment & Licensing:

• Lead the setup of the Charlotte office, ensuring all local and federal requirements are met
• Obtain and maintain the necessary company licenses to operate as a customs brokerage

Customs Compliance & Operations:

• Manage customs clearance processes for imports and exports, ensuring compliance with all applicable laws and regulations
• File entries and process customs documentation accurately and timely
• Communicate with CBP and other government agencies as needed
• Advise clients on customs compliance and tariff classifications
• Stay updated on changes in customs regulations and policies
• Coordinate with freight forwarders, carriers, and warehouse teams
• Maintain records per customs requirements and company policies
• Maintain internal customs software and integration to Customs

Team Leadership & Development:

• Recruit, train, and manage a team of customs professionals as the office grows
• Foster a culture of compliance, efficiency, and continuous improvement

Requirements

Qualifications

• ✅ Active U.S. Customs Broker License (required)
• ✅ 3+ years of customs brokerage or import/export compliance experience
• ✅ Strong knowledge of HTS classification, valuation, and PGA regulations (FDA, USDA, EPA, etc.)
• ✅ Excellent communication and problem-solving skills
• ✅ Experience with ACE and customs software systems (preferred)
• ✅ Highly organized and detail-oriented
• ✅ Proven ability to work independently and in a startup environment

Preferred Attributes

• Experience in establishing new offices or departments
• Familiarity with obtaining company licenses for customs brokerage operations
• Ability to navigate and implement processes in a startup setting

Benefits

Compensation & Benefits

• Standard medical, dental, and vision coverage
• 401(k) plan with company match
• Paid time off and company holidays
• Career development opportunities

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