$15 - $17 per hour
Full-Time
Morning Shift: 6:00 AM 3:00 PM
Overtime available
Weekend and holiday availability preferred
Fluent in English
Reliable transportation to and from work
Strong customer service and communication skills
Ability to multitask in a fast-paced environment
Basic computer and phone skills
Towing industry experience is a plus
Knowledge of Southern Orange County and Inland Empire is a plus
Bilingual or multilingual candidates are encouraged to apply
We are a growing towing company seeking a dependable and detail-oriented Tow Truck Dispatcher to join our team. This position plays a critical role in coordinating drivers, assisting customers, and ensuring efficient dispatch operations throughout Southern Orange County and the Inland Empire.
Answer incoming service calls and dispatch tow truck operators
Coordinate and monitor driver locations and job status
Communicate with customers regarding service updates and estimated arrival times
Maintain accurate records of calls, dispatches, and completed services
Work closely with drivers to ensure efficient routing and customer satisfaction
Handle multiple calls and priorities while maintaining professionalism
We are looking for candidates with a positive attitude, strong organizational skills, and a commitment to excellent customer service. The ideal candidate is reliable, calm under pressure, and able to communicate effectively with customers, drivers, law enforcement agencies, and roadside assistance providers.
Paid training
Opportunities for advancement
Overtime opportunities
Fast-paced and rewarding work environment
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