Job Description

Fifth Avenue Club In Residence Consultant

Under the direction of the Fifth Avenue Club In Residence Manager, the Fifth Avenue Club In Residence Consultant is responsible for driving their individual personal shopping business by providing outstanding service to the client in an exclusive space, establishing new Saks Fifth Avenue accounts, and driving overall Fifth Avenue Club In Residence sales volume. The Consultant will demonstrate consistent adherence to company standards and procedures.

You gain trust quickly, are direct and diplomatic, have a good sense of timing, are a good listener and can get cooperation with little disruption. An out of the box thinker who generates a variety of approaches to problem solving including new and novel ideas and ways to drive your business with an entrepreneurial approach. You act with customers in mind, and have great networking and relationship skills. You put needs of internal and external customers first, and seek customer information when improving products and services. You have ties to your community and have built relationships in your local market both personally and professionally.

Minimum of 3 years of retail experience in a customer-focused luxury sales environment. A passion for luxury fashion and lifestyle. Experience working with sales quotas and comfort with meeting sales targets in a commission based selling environment. An established network and/or client base on multiple social media platforms, and the ability to drive business digitally through content creation.

As The Fifth Avenue Club Consultant, you will:

• Maintain a consistent high level of customer service by creating and developing excellent client relationships.
• Initiate and utilize Club events in order to recruit new clients, increase sales, and develop existing clients.
• Proactively generate and share ideas with the Fifth Avenue Club In Residence team on ways to develop your individual business opportunities and maximize sales to achieve or exceed goals.
• Utilize Saks Fifth Avenue's online clientele resource tools to record and maintain client information and preferences to drive your business.
• Source product for client appointments through Saks Fifth Avenues various inventory networks including flagship stores, the digital "endless aisle," and distribution centers
• Engage with clients and perform basic alterations fittings with guidance and training from our Alterations Director
• Maintain a consistent digital presence to attract new clientele and drive your business both traditionally and through social media selling
• Act as a community and brand ambassador on behalf of Saks Fifth Avenue
• Ad hoc responsibilities as needed

Your life and career at SFA:

• Be a part of a team of disruptors focused on stores and redefining the luxury experience.
• Exposure to rewarding career advancement opportunities, from retail to supply chain, to digital or corporate
• A culture that promotes a healthy, fulfilling work/life balance
• Benefits package for all eligible full-time Associates (including medical, vision and dental)
• An amazing associate discount

Salary and other compensation:

The starting hourly rate for this position is between $20.00-$25.00 per hour. Factors which may affect starting pay within this range may include market, skills, experience and other qualifications of the successful candidate. This position is eligible for commissions in accordance with the terms of the Company's plan. Benefits: The Company offers the following benefits for this position, subject to applicable eligibility requirements: medical insurance, dental insurance, vision insurance, 401(k) retirement plan, basic life insurance, supplemental life insurance, disability insurance, and a variety of additional voluntary benefits (such as critical illness, hospital and accident insurance). It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

SFA provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, SFA complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training. SFA welcomes all applicants for this position. Should you be individually selected to participate in an assessment or selection process, accommodations are available upon request in relation to the materials or processes to be used.

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